At Wonderlux, we’re proudly local. This means you can be sure that our Roller Blinds are Australian-Made for Australian weather conditions. We believe in the premium quality of our window furnishings so strongly that all our products come with a free 5-year extended warranty. This also includes the parts that originally only had the standard one-year manufacturer’s warranty.

You’ve got questions. “What about your electronic remote controls and motors?” Well, you won’t need to worry about defects, broken remotes, or technical malfunctioning because they too are guaranteed for 1 year from the date of purchase (batteries excluded).

As with most things in life, our guarantee comes with a few simple terms and conditions.

It excludes the following:

• Damage caused by accidents
• Damage due to alterations
• Damage caused by misuse
• Damage caused by exposure to elements
• Daily wear and tear
• Dyes and normal fading of fabrics
• Damage due to products being fitted in a non-domestic setting
• Issues resulting from not following instructions correctly with regards to measurement, installation, cleaning or maintenance.

Should your goods exhibit any major failure, you are entitled to a replacement or refund and you’ll be compensated for any loss or damage that arises. If your goods are simply not up to standard despite not displaying any major failure, it is still your right to have your product repaired or replaced. The guarantee offered by us forms part of the Australian Consumer Law and we trust that you’ll find it  reasonable and easy to understand. Should you have any problems with one of our products, our dedicated customer service team are always here to assist.